Heywood Pension Tech | How we work

Achieving success together

Pensions are complicated, and the constantly shifting landscape only adds to the complexity. But Heywood is here to help. For almost fifty years, we’ve been helping pension schemes secure the best possible outcomes for their members. Whatever the challenge, we’re up to the task.

Empower your scheme with our team of trusted experts. They’re dedicated to providing exceptional training, software implementations, and migrations. They’ll also help you streamline your operational processes, saving time, money and stress.

Project management and implementations

Put your project in the hands of friendly experts who fully understand your requirements and timelines. Our dedicated team will provide oversight and timely points of escalation. They’ll ensure all eventualities are tackled efficiently, and appropriately. And they’ll deliver your project on time, and within budget.

We believe in strong governance. Our Project Managers are all Prince2 qualified and collaborate with your team to produce all the relevant project documentation. The Implementation team follows Agile principles to ensure iterative value delivery with short feedback loops. The result? A successful solution every time.

Reduction in processing time
Maximise your productivity. Our system allows for simple navigation to data views, document generation, and running calculations within each task. Get more done in less time.
Help with staff training and development
Empower your team with our user-friendly platform. Each user can easily track their outstanding tasks, while supervisors can seamlessly access and manage their team's work trays.
Improve SLA adherence
Streamline workloads and improve adherence. Automatically allocate tasks according to skill level, capacity or level of responsibility and remove the delay of manually assigning workloads.
Track case progression
Enjoy the benefits of a robust and efficient system. Review the work that has contributed to the current status of the case and reduce single points of failure.

Migrations

The size doesn’t matter. The system doesn’t matter. We have an impressive track record of migrating pensions administration to our platforms. Regardless of customer size or ceding system, Heywood can handle it.

We’ll ensure your migration is completed with the utmost care and precision. Our dedicated teams collaborate with you to ensure a seamless migration. Using an incremental process and efficient tools that validate your data, you can depend on a smooth and flawless transition. Migrations, without the stress.

Workflows

We know the pressure you’re under. Our team understands the challenges faced by pension schemes in processing and reporting on increasing workloads. We’ll help you to streamline operations and automate everyday processes. Driving efficiency. Increasing productivity. Reducing stress.

We follow approved pension office procedures and provide guidance on best practices to help you eliminate errors and ensure reliable outcomes. Our aim is to make your work more efficient, effective, and fulfilling.

Heywood Cloud

We offer unparalleled data services. Opt for fully managed services or a hybrid model to complement your in-house IT systems. Heywood Cloud retains your data for as long as you need it, with elastic capacity to cope with access demands.

Our cloud services have been developed with resiliency in mind: continual vulnerability scanning, externally verified penetration testing and an industry-leading Identity Access Manager. And our monitoring system analyses our entire infrastructure to identify trends and mitigate the risk of interruption to the customer experience. It’s a flawless experience.

Why choose Heywood?

With almost 50 years of pension experience behind us, we’ve got a long history of quality, expertise and success. Plus a customer portfolio that speaks volumes. Thanks to our award-winning solutions, you’ll be empowered to meet any challenge, and fully equipped to create optimal outcomes for your members.

Having dealt with Heywood for almost 20 years I expected the project to be professional, successful and timely. However, this exercise even surpassed my high expectations.”